cancel
Showing results for 
Search instead for 
Did you mean: 

Constant false positive motion alerts

Highlighted
New Neighbor

Constant false positive motion alerts

also posted this questions to Ring subreddit. 

 

https://www.reddit.com/r/Ring/comments/f4phux/excessive_motion_alerts_doorbell_2/

 

Had the Ring 2 for three years and never had this problem.

 

We're getting a dozen motion notifications a day from our front door camera.

I thought it might be the wind blowing our flag near the front door but this has never been an issue before.

There will even be multiple times where the motion alerts will trigger while there is no motion at all.

 

List of some recent alerts

Motion Alert Distance

Motion Zones 

 

I did try setting the alert notification frequency to low but it hasn't helped.

 

https://ring.com/share/6793842933117783304

https://ring.com/share/6793885401754406152

https://ring.com/share/6793974036994493704

 

I Have more samples if needed

 

More recent development is alerts even when the flag is down. no visible motion at all!

 

https://ring.com/share/6794793302006205704

https://ring.com/share/6794804318597319944

https://ring.com/share/6794811723120938248

3 REPLIES 3
Highlighted
New Neighbor

Re: Constant false positive motion alerts

I'm having the exact same problem. It seems to have started right after the upgrade that brought up the "Person at your door" feature.  I'm literally getting 50 front door motions every night. I do not have this same problem with my Ringe Flood light camera. 

Highlighted
New Neighbor

Re: Constant false positive motion alerts

I keep hearing about this feature but I haven't seen the option in my app. Where do I go to turn this on? 

Highlighted
New Neighbor

Re: Constant false positive motion alerts

I too am having multiple false motion alarms throughout the day and night. I tried disabling the motion alert but that did not disable all the motion alarms. I had to pull the battery out of the camera to get some sleep last night! Ouch!
/* */