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Connecting Ring video doorbell pro

New Neighbor

Connecting Ring video doorbell pro

trying to connect Ring doorbell pro but when I get to the step where the white light is circling and it tells me to go to wifi settings and connect to ring network, ring network is not listed.  

Community Manager

Re: Connecting Ring video doorbell pro

Hi @jmce. You'll want to ensure you are near the Doorbell Pro at the time of setup to make sure the Ring setup network is appearing. Additionally, you can try restarting your phone or using a different phone or tablet to complete the setup. If that doesn't work, you may want to reset the Doorbell Pro by holding down the setup button for at least 20 seconds before attempting to complete the setup process again. Let me know how that works for you! Smiley Happy 

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