cancel
Showing results for 
Search instead for 
Did you mean: 

Can't resetup my ring doorbell

Highlighted
New Neighbor

Can't resetup my ring doorbell

I have tried to reconnect my ring doorbell several times without success. I follow the procedures outlined in your setup instructions several times. Each time during the setup procedure the process stops with the white revolving circle stopping stops with the white arc on the left side of the circle. I have tried several times and the results are the same. The process stops with the white arc on the left side of the circle. The process will not go any further. What should I do?

1 REPLY 1
Highlighted
Community Manager

Re: Can't resetup my ring doorbell

Hi @evb. Since you have troubleshooted this to no avail, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back and let me know how this goes, as your response may help other neighbors! Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.