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Can’t hear visitors speak but they can hear me

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New Neighbor

Re: Can’t hear visitors speak but they can hear me

Just got 2 rings from Prime Day. One for front, one for back... and experiencing the same audio issue - no audio from visitor on ONLY THE FRONT. Front is wired. The Back is battery only and is working as expected. Does that help solve anything?

I also just disconnected / reconnected the battery for the Front and seems to have got it working again... just not sure for how long though. 😕
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New Neighbor

Re: Can’t hear visitors speak but they can hear me

I bought my ring 3 plus on prime day.  Same issue. I can hear the visitor for a second , but then it cuts off.  They can hear me.

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New Neighbor

Re: Can’t hear visitors speak but they can hear me

I literally just removed the battery and put it back in and that fixed it. I didn’t need to add the doorbell again in the app.