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Bought ring doorbell off someone

New Neighbor

Bought ring doorbell off someone

How do I change details
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Community Manager

Re: Bought ring doorbell off someone

Hey @TC8797! It sounds like you are needing to initiate the Device Ownership change. Once you attempt your first setup of the device, the previous owner will automatically receive an email request to release ownership. If this has already been attempted more than 72 hours ago and you cannot get in contact with the seller, please contact deviceowner@ring.com. Also, make sure to have your proof of purchase ready to submit. I hope this helps! Smiley Happy 



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