Thanks for the response and confirmation that other owners have the same issues.
>> Your questions were not answered properly but this is mainly a member to member support site <<
I understand that, but it amazes me that Ring (Bezos Inc) and other major firms completely discard the benefits of productive customer interaction by not actively participating on customer forums to resolve questions, or even worse, posting responses that show a complete lack of understanding about user problems.
>> * You can still use the event view and the transport buttons are below and zoom works too. <<
Thanks for highlighting that (well hidden) option for viewing events which I will use. I’ll also point to the ability, albeit with “gotchas,” to view events using a PC browser on a large monitor.
Beverly