Alerts Open Fullscreen video

Hi @DougHo , if you have the “In-App Notification” feature toggled off, this is the same as having the previous full-screen feature toggled on. It is the same feature as before, the wording has just been updated. The updated feature works as described in the two bullet points below.

  • "In-App Notification” toggled off - if you have the Ring app open and an event occurs with your Door View Cam, Live View will begin streaming.
  • “In-App Notification” toggled on - a notification bar would show while you have the app open, which you could tap to open Live View or ignore and continue in the app.

If you need additional assistance with this new feature. Please try giving our support team a call at 800-656-1918, they would be happy to help!

Regarding the error message you received on the Community, please begin a separate post in the Community board if this occurs again. Thank you for being a great neighbor!