Hi Jennifer,
i don’t recognise the route you describe below…
‘Ring Device’s page in the app > tap “Device Settings” tile > tap “Alert Settings” > notification preferences > in app notifications toggle’
I am on iOS app ver 5.14.1 and have no “device settings” tile at all for any Ring models I have.,
On my RVD1, SUC1 and PRO models I can get to a “device settings” page by selecting the small cog symbol at the top right… on this screen there is a “full screen option”.
On my SWCW and SUC2W this same cog symbol shows a “General settings” page. This has no “full screen” option.