this is actually what i suspect is causing the issue. after an update about a month ago i lost the option in my apps video settings. include information on how to change live view and alerts settings from opening in full screen. you’re community help forum found the answer to be “update your app” which is not helpful as it does not correct the auto open in full screen video setting. there used to be an option within the app video settings that is no longer there, so i think updating the app was the problem. ios13 ring doorbell 2
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