the fact ring doesnt have a dedicated monitor that would allow for instant live view when the doorbell is pressed is madness.
the fact that we have to make our own solutions using overly expensive, overly spec'ed tablets and mobile devices to get a basic feature that $50 video doorbells from amazon have is madness
the fact that ring finally released a feature only to remove it is abolute madness.
the fact tht ring cant understand why this is a pretty important feature request, requested by so many of their customers is beyond belief
RING: simply allow automatic live view full screen when the doorbell is pressed. this shouldnt be difficult!
I know how you feel, I was incredibly frustrated for months when they broke this function (it used to work just fine) but refused to admit it. I even ended up returning Ring cameras I'd bought but I'd had the doorbells too long for a refund. They have finally fixed this issue however (at least with the iOS app) but I won't be buying any more Ring products. Here's how to activate the feature:
Be sure you update your app, then on the home page of the app, tap the elipsis "..." in the top right corner of the device you want to pop up full screen, tap Settings, Device Settings, Alert Settings, Notification Preferences and turn off (yes, off) In-App Notifications. This will then show alerts full screen, but only when you are in the app.
Oh I see what you mean. You're right that it used to open full screen and now only half-way. I wonder if they do any user testing before rolling out these changes or they just do it without feedback. They certainly don't seem at all responsive to these discussions in their own forums so I'd be quite surprised to hear that they ask for feedback from actual users before forcing changes on them.