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Activity Event History on ring.com versus in the Ring app

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New Neighbor

Re: Activity Event History on ring.com versus in the Ring app

I'm experiencing the same issue - only 2 days worth of videos can be seen online and 30 days worth are available in the app (which according to the plan description I should be seeing 60 days but that's another matter)

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New Neighbor

Re: Activity Event History on ring.com versus in the Ring app

OK, so on Chrome I see 2 days no matter how far I zoom out but on Firefox I see 12 days worth of activity on Ring.com.  Still not 30 or 60 days as expected.  Microsoft Edge browser also gives me only 12 days.  Something is definitely broken.

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New Neighbor

Re: Activity Event History on ring.com versus in the Ring app

I sent a message in another discussion indicating I'm having the same problem. Getting pretty frustrated because we need to see some history. On ring.com I can only see a couple of days worth of video- not the 60 days stated when I started my Pro plan. I've tried using Edge and Chrome. My subscription is not lapsed.