Hi @Natey. Thank you for bringing this to our attention! I’ve been in touch with the appropriate teams who can look into this further, and just need a bit more information from you. I know you stated that you see more history on the Ring app, but is this the same on other devices with the Ring app (not logged into the website, but on a Windows 10 app or Mac app)?
Additionally, when you are on your web browser, as you zoomed in so that it’s cutting off your entire history? You can double check on this by zooming out even more than 100%, down to 70%, and seeing if more history loads for you. Third option to try is another browser, so if you’re using Google Chrome, try Firefox, or anything other than what you normally do. Let me know how it behaves on each platform if it differs.
Lastly, could you get a screenshot of how the history looks on both interface? For example, a screenshot from your app, and one from the website, showing this discrepancy. With that screenshot, please let me know what browser you are on, the browser’s version, the type of computer you’re using (Windows, Mac, etc.) and the computer’s OS version. The browser info can typically be found in a menu under “About (browsername)”. OS info can typically be found in a menu “About (devicebrand)”. This is information our team is looking for so we can look into this more! Hope to hear back from you soon. 