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About signing up after one month

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New Neighbor

About signing up after one month

I need to see todays activities.ive been gone all day my phone stopped working after one month today. I expected a package.have no clue if it came or was taken
2 REPLIES 2
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Community Manager

Re: About signing up after one month

Hey @Lucy7! During the trial period, there will be a banner on the main page of the Ring app that will indicate how much time is left on the free trial.  After the trial, you may subscribe to one of our Protect plans which will allow you to save recordings. If you proceed without a subscription, events must be watched live as videos would not be saved. I hope this helps! Smiley Happy 



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New Neighbor II

Re: About signing up after one month

After the 30 day trial you must purchase at least the basic Ring Protect plan to see the video history.  See https://shop.ring.com/pages/protect-plans .