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Wired floodlight

New Neighbor

Wired floodlight

I used to get notifications when my wired smart flood lights detected motion but now I don’t. I have tried to call for help but they still don’t work. Now my battery powered floodlight sends notifications.
Community Manager

Re: Wired floodlight

Hey @Teemason. When you go into the Ring app > Main Menu > Devices > Light Group (Under Lights) > Can you verify that you have Motion Alerts turned on here? If you have this on and still do not get alerts, please ensure that your Wired Floodlight is under this light group. In the event the device may have these alerts on and you're still not getting a push notification, please try removing the Ring app from your phone, rebooting your phone (turn it off/on) and then reinstalling the app. Once logged back in, ensure all settings are set and try to trigger the alert to your phone by walking by the sensor for the Floodlight Wired. Let me know how this goes! Smiley Happy 

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