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Wired Motion floodlight issue

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New Neighbor

Wired Motion floodlight issue

I have installed a smart light towards the peak of my house covering my driveway. At dusk the light comes on and will not shut off again unless I shut it off via the app. Afterwards it’ll work as it’s supposed to. Being so close to my neighbors house this issue causes me concern. I don’t need it shining in their windows all night long if I forget to shut it off. I see nothing in the app to fix this. This is not a camera unit. Thanks.
3 REPLIES 3
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Community Manager

Re: Wired Motion floodlight issue

Hey @Clinton, do you by any chance have a schedule set up? It's possible this could be why the lights don't turn off and on like they should. You can learn more about schedules in our Ring Help Center Article here.



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New Neighbor

Re: Wired Motion floodlight issue

The only schedule is this one that was factory installed.
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New Neighbor

Re: Wired Motion floodlight issue

I am having this same exact issue. Hoping there is a fix for this?