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Triggered events

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New Neighbor

Triggered events

I have lighting scheduled to stay on for 5 minutes during a triggered event. First they are slow to respond to triggered event The lights only stay on for a minute. Not the full five. My history log even shows them staying on for 1 minute.
1 REPLY 1
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Community Manager

Re: Triggered events

Hi @JesseP. Thank you so much for bringing this up! After checking in with the appropriate teams, they have confirmed for me that the Ring Smart Lighting devices are restricted when it comes to the Linked Devices feature. The observation you made with the lights only staying on for 1 minute for a Linked Device event in comparison to your pre-set and otherwise 5 minutes is a designed feature at this time. They have taken your feedback and appreciate you pointing this out for them! We are always looking into ways to improve the neighbor experience and they have taken this into consideration for future. Thank you, neighbor. Smiley Happy 



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