Sorlar path lights offline

I recently purchased five solar path lights. They worked ok for a couple of weeks now two of them are offline.

Battery level was last reported at 100%. I plugged one into USB and nothing happened until I pressed the button three times. Then it flashed twice and went solid indicating full charge.

Still nothing.

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Hey @Lairdknox. Could you try removing the offline devices from your system and then re-setting them up again to see if this helps? Please give this a try, and if you still have this concern, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

Thank you for your reply. We have determined that the two batteries are defective.

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