Smart lighting Floodlight wire will not connect to bridge

Hi @jandrews. Yes, resetting your Ring Bridge will cause it to lose connection with all of your Smart Lights. A new connection will have to be established will all of them to resume normal operation. What you can try is to reset the Smart Light that you are trying to connect. Once it is reset, bring it close to your Ring Bridge and try to pair again.

If that doesn’t work and you need assistance getting your Smart Light connected, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.