TWO OUT OF 7 PATHWAY LIGHTS STOPPED WORKING. LIGHT MAYBE A MONTH OLD. CHARGED THEM MANUALLY AND THEY STILL SAY OFFLINE. DELETED AND TRIED TO REINSTALL AND THEY WONT RECOGNIZE. PRETTY DISAPPOINTING!!
Hi @AZ3434. If you still cannot get the devices to reconnect to your Ring Bridge, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.