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Ring pathway light has condensation

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New Neighbor

Ring pathway light has condensation

My pathway light has condensation and won’t light. Is there a warranty with these lights?
1 REPLY 1
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Community Manager

Re: Ring pathway light has condensation

Hi @Jmh55! All of our devices come with a limited warranty. Check out our warranty page to learn more.

 

I recommend checking the Ring app to ensure the battery level is not low. If you feel that weather or condensation had an effect on your Smart Lighting device, Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to let us know how it goes! Smiley Happy 



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