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Pathlights fail to connect to the bridge

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New Neighbor

Pathlights fail to connect to the bridge

hi, i cant seem to get my pathlight to connect to brigde. everytime keeps saying pathlight is offline. any adivce

 

Thanks gugu

1 REPLY 1
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Community Manager

Re: Pathlights fail to connect to the bridge

Hey @Gugu29, have you tried rebooting your Ring Bridge? Sometimes this can help refresh the connections and allow the new device to connect more seamlessly. For the reboot, simply unplug it for a few minutes and then plug it back into power. After the power has come back, try to walk through a new setup of the Pathlight (if no longer on account) or remove the device (if on account still) and then re-setup the device! 



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