Pathlight/Steplight Battery Life

I recently purchased two steplights plus the ring bridge. However, one steplight will not charge either from solar light or from the USB input. I contacted Ring telephone support and was told to go to my local hardware store and buy a new battery. I insisted the Ring battery was very unique in its form factor and not likely to be stocked in a local hardware store. No retailer in my town stocks a 3.7V 3200 mAh lithium battery. It seems to me Ring should offer some other solution than placing the burden on the consumer to source a battery that has failed in less than 90 days.

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