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Outdoor motion sensor issues

New Neighbor

Outdoor motion sensor issues

Just got the outdoor sensor and it sometimes takes a couple hours to reset to "stop detecting motion" in the history. Somtimes I have to toggle the motion detection off and back on a couple times before it will reset. Bridge to router RSSI ranges from -51 to -65. RSSI from bridge to sensor is consistent -63. Sensor is set to pick up all motion. The bridge is in the garage and the sensor is outside on the other side of the wall. Defective sensor?
Community Manager

Re: Outdoor motion sensor issues

Hey @Exarch, can you reach out to our support team here on this concern? They can take a deeper look into what's happening with the sensor and work on troubleshooting it with you further! 

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