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Lights on and off

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New Neighbor

Lights on and off

Since the new app came out,
it's a nightmare, and my lights go on and off all the time . I went from loving it to disliking it alot.
5 REPLIES 5
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Community Manager

Re: Lights on and off

Hey @Jshadah177, what lights are you referencing? Knowing what devices you are having a concern with will better assist the neighbors in the Community help you look deeper into this. We never want our neighbors to have a bad experience, so if you could provide us more information, that would be greatly appreciated! For a faster way to a resolution, you can also contact our support team here, especially if you feel this is something that should be reported to our internal team for further review!



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New Neighbor

Re: Lights on and off

I have a similar problem. I have two Floodlight Cams installed. The lights are turning on and of randomly not following the schedule I set in the app.

 

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New Neighbor

Re: Lights on and off

It's so crazy with the new app and is out of control . I am going to call ring in the next few days
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New Neighbor

Re: Lights on and off

Just fixed ur new app that never works properly!!
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New Neighbor

Re: Lights on and off

Let me know if you can get fix bc we are not using our ring anymore how we use to use it. I was able to talk to my mail guy now he can't even hear when I speak . Me and wife tested it the other day and yup I can barely hear her talking back to me. So we LL see what happens I might go to Best buy and switch for another company