Sorry to hear about this experience @HeyPops! The lights should certainly be toggling on/ off as intended. Removing and reinstalling the Ring app on your mobile device was a great step. I recommend also ensuring bluetooth and VPN is off as well as any other apps are closed on the phone.
Please also try to toggle each individual light on/ off on their individual Smart Lighting device page in the Ring app. If your light groups are not working after checking the above, please double check the proximity of your lights to the bridge, and bridge to the router. Feel free to let us know how this goes! 