Help! Ring Transformer wont turn off landscaping lights

Please look at the updated comments along with my comment, we need help! We paid $100 for this transformer and you all are just not helping!!! WHY ARE MY LIGHTS STILL ON! When I unplug they go off, and right when I plug transformer back up they’re back on as if I’m plugging up a lamp. I even unpaired the ring transformer from the app deleted schedule and everything and my lights were still on!