Just added to my system a floodlight wired light. It was working well for an hour and now it just doesn’t turn on.
Device health shows all good, when I disconnect from power it goes offline as expected, when I put back it goes online as expected, but it just doesn’t turn on, even when I go through the app and try to turn it on again.
Hey @wmischel. It would be best to reach out to our support team to have them take a deeper look into this for you. Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.