I am trying to determine what the default functionality is for a Smart Floodlight wired, new out of the box, never connected to the bridge. Light on and off on motion? Light stays on for how many minutes? Maximum sensitivity for motion?
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Hi @ElectricianJim. For our Smart Lighting Floodlight Wired, the out of box defaults are that the motion sensitivity is high (~70ft), the light sensor is set so the light will turn on with motion whether it's day or night, and the auto shut off timer is set to 30 seconds. The most consistent experience comes via the Ring App with the bridge when it's connected, as you will be able to customize these settings. Our factory defaults can change as well, but a neighbor will always have full control through the Ring app. Hope this helps clear it up for you!
My ring floodlight I had almost 1 yr now will not turn off. I use the app to turn it off and in seconds it comes back on. Any advice I would appreciate it. thanks
Hi @dj2, for your particular concern, have you tried reaching out to our support team? They are a great place to start for this kind of device concern, so please reach out to them here so they can do troubleshooting with you for your specific account.