Hi, I would like to report an issue with light scheduler on Ring floodlight security camera.
I am living in Washington D.C. area and I have Eastern Time Zone on my iphone.
I set “light turns ON at 6:00 PM” and “light turns OFF at 6:00 AM”.
However, the light has been turned ON at 1:00 PM and turned OFF at 1:00 AM every day since I has set up “light scheduler” feature. I found out in order to make it work right then I had to set “light turns ON at 11:00 PM” and “light turns OFF at 11:00 AM”. That means I have to add 5 more extra hours to my desirable time for the lights to turn ON or OFF.
Summary:
If you would like the lights to turn ON at 6:00 PM and OFF at 6:00 AM then
you have to set the lights to turn ON at 11:00 PM and OFF at 11:00 AM (by adding 5 more hours forward to desiable time when setting the time for lights to turn ON or OFF on scheduler)
I hope that you will mention or inform this issue to the tech or developer team so they will have a bug fix for it.
Thank you,
Dung