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Bridge won’t connect

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Neighbor II

Re: Bridge won’t connect

You could try to go into your settings at that moment it's searching and select your network from there. I don't know what phone you have, so this is just a guess. Also, have you changed anything with your wifi system at all since you installed you other Ring devices?
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New Neighbor

Re: Bridge won’t connect

I have connected camera's to the same network at the same time and they connected fine. My phone connects to the bridge but when it searches for the wi-fi netwaork it never comes back with anything.

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Neighbor II

Re: Bridge won’t connect

That is strange. It's not your network. It could be your phone... What are you using? Some have settings that will switch to mobile data if it can't find a wifi connection with the internet.
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New Neighbor

Re: Bridge won’t connect

Its a samsung andriod.

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Neighbor II

Re: Bridge won’t connect

Make sure in your wifi settings that switch to mobile if wifi doesn't have internet or something like that is disabled before you try the Ring connection.

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New Neighbor

Re: Bridge won’t connect

I switched to my iPad ring app and it connected and to the wi-fi no problem. must be a setting on my andriod phone. I new it shouldn't be that hard to setup.

 

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Neighbor II

Re: Bridge won’t connect

Awesome. It's a setting in wifi. I've seen it before. But using another device will get around this too. Glad it's working.
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New Neighbor

Re: Bridge won’t connect

hey!

what's the app version you are using? is it Android?

I had this issue with the android app. I had to update the application to the latest one available in the play market and the setup worked.

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New Neighbor

Re: Bridge won’t connect

hi im having the same issue.. already try 2 ring bridge the same problem. can you provide the steps you do to sort this out. thanks. RING takes time to get through them

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New Neighbor

Re: Bridge won’t connect

I used a Ipad that only had wifi connectivity. The app on my andriod phone would not work to setup the device. but after i set it up it works fine from the andriod app.

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