Hi @pjn1, could you please follow up with our support team on this? If the lights are not coming on through linked events or on a schedule, it may be best to have one of our technical support agents to take a look into your device for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.