Bump on this issue. A close friend had a similar issue today…stranger walked up on their back porch, camera caught the non-malicious parts of his activity but caught nothing else because the video cutoff. I have Ring cameras at two different houses and this is an issue. At my lake house I caught video of some random kids playing basketball in our driveway (who we didn’t know). I didn’t care, but I should have caught the entire game on video. I get that Ring wants to cover themselves on storage costs/margins so they keep video lengths at a minimum, but I’ve gotta say that Nest’s continuous recording is starting to look more and more attractive to me. because of this type of stuff. If I can’t count on the Ring when I need it, it’s useless. And for a perpetrator to be caught on camera for 30 seconds but for me to miss the remainder is absolutely missing the entire point of having them in the first place…to catch them redhanded. Fix this or I’m installing Nest Cameras.
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