Showing results for 
Search instead for 
Did you mean: 

solar panel for stckup cam battery

New Neighbor II

solar panel for stckup cam battery

I orded the solar panel from amazon. it said for spotlighcam cam and stickup battery cam in description.  when i received it it said just for spotlight cam on box and instructions were just for that. No conection that would fit the stickup cam battery.  Did they send the wrong one or is this misleading. I doubled checked what i ordered and it was the one that said also for stickup cam battery.

Community Manager

Re: solar panel for stckup cam battery

Hi @dcfox1. Check out our Ring Help Center Article here, as it will give your instructions on how to install the Ring Solar Panel for the Stick Up Cam. Still unable to install it? Please reach out to our support team here, as you can send photos into them and they can troubleshooting with you to deem if you received the incorrect panel.  

Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.