Hi @Wyatt! If your subscription cancelled, lapsed, or was not subscribed without lapse since the time of an older event, that recording will not be available. At Ring we value your security and your privacy, which means your videos are only ever stored on your account with a Protect Plan subscription, or trial. We recommend starring videos in your event history as a remind of which are important, and downloading these videos before the subscription time frame, or cancelling subscription.
If you did not have any lapse or change in subscription on that device, your videos should be available. Try removing and reinstalling the Ring app to see if this helps! 