Hello. I have a flood light cam, but the swivel ball mount is loose and the camera is no longer able to be locked and rotated into place. I tried fixing it but no luck
Hi @acakeredolu. I’d recommend reaching out to our support team for this concern so they can take a look at the warranty and determine if a part needs to be replaced or if the device itself should be replaced. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. 