Hi Brad. Thank you for your response. The problem I have is that it is a managed WiFi. I live in a building with 100 condos and 1 Spectrum line. Each unit has their own sign in but the Mac addresses are what allow you to connect, so there is no way to change that, that I know of. I have numerous devices connected, but it’s just the Ring cameras and the Ring Chime that do not work. I have to believe there is a fix.