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Why does my snap cam say "ring-wirless" instead of "ethernet"

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New Neighbor

Why does my snap cam say "ring-wirless" instead of "ethernet"

I have a snap cam connected via POE. In Device Health, under "Wi Fi Network name" it says "ring-wireless". I have Different snap cam connected to a router, in Device Health, it says, under "Connection Type"it says, "ethernet". Can anyone help? Sine poep is wired, should it say Connection Type ethernet, not wiwi network name?
1 REPLY 1
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Community Manager

Re: Why does my snap cam say "ring-wirless" instead of "ethernet"

Hey @Tsandco! If your device is connected to POE, it should definitely reflect properly in device health. Please try removing and reinstalling the Ring app on your mobile device. Let me know if this works! Smiley Happy 



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