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Unverified motion events and live view

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New Neighbor

Unverified motion events and live view

I set the motion sensor to person only and I still keep getting a million notifications and when I look outside there's nothing there. Also when I try to look on the app at the motion events, it's just a black screen and when I try to look at the live view, it keeps saying live view ended.
3 REPLIES 3
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New Neighbor

Re: Unverified motion events and live view

I’m having this same issue lately. The first time it happened it corrected itself in minutes this time it’s not working. Is there anything that helped you?
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New Neighbor

Re: Unverified motion events and live view

Nothing has helped. I'm looking for a solution. I have two cameras. One works fine and the other whenever it feels like. Which is basically never.
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Community Manager

Re: Unverified motion events and live view

Hi neighbors! The best first step here will be to remove and reinstall the Ring app, and initiate those settings to see if they will work as intended. I recommend also checking for any linked devices that might be triggering the Cams despite your settings, or any reflective/ heat sources that might be triggering your Cam despite people only mode being enabled. Feel free to let us know how this goes! Smiley Happy 



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