cancel
Showing results for 
Search instead for 
Did you mean: 

Turns on and off constantly

Highlighted
New Neighbor

Turns on and off constantly

We have 6 ring floodlight cameras and 4 are installed.  My wife can’t sleep as the cameras turn on and off constantly throughout the night.  She calls our house the “fun house” and we are “ those neighbors” in the neighborhood.  Before rating the product and returning them all to Costco, I thought I would reach out.  I have disconnected all from the WiFi as I though that was part of the problem.  It is no different.

3 REPLIES 3
Highlighted
Community Manager

Re: Turns on and off constantly

Sorry to hear about this experience @filbie70! Is it the lights that are triggering too often, or are you receiving too many motion alerts/ recordings?  

 

Our devices are designed to fit most residential environments through customizable settings. We often recommend testing different configurations, from all ranges of zones and sensitivity, in order to tailor your cameras to the environment. Let us know which is the concern, we're happy to help further! Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.
New Neighbor

Re: Turns on and off constantly

It is the lights.  We have completely disabled the alerts.

Highlighted
Community Manager

Re: Turns on and off constantly

Be sure to check out these two articles  for best practices on your Ring Cam:

 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.