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They certainly aren't jumping all over answering the questions in here, that's for sure. It's driving this customer away. I was frustrated before I had a Ring floodlight cam...and now I'm more frustrated now that I have a Ring Floodlight cam because it doesn't perform as expected and customer service has been very lacking for me. But as a community member for now, at least I will try to help.
I think turning off power completely is the only way to do this. If you are fortunate like me you have a light switch that used to operate an old manual light that serves the location. I was told by Ring and others that you should be able to turn it off and on and after a reconnection period it "should" work fine.
If you don't have a switch to that one camera/floodlight location, you'd have to turn the breaker off, but that may disable other lights you want on.
From what I see in the app, they gave you the ability to turn the lights ON by a schedule, but not OFF by a schedule. And the bulbs aren't replaceable as far as I know, so you cant even climb a ladder to unscrew the bulbs during a period you don't want the lights on.
I'm new to this, so I could be missing something, but at least I replied...
Having spent some time now working with the Ring floodlight cam, it is becoming apparent to me it is a personal privacy breach.
It seems there is no way to disable the video recording. You can pause alerts to your device, but Ring still records and collects everything on video and audio near the device.
Unless you get off on watching your party goers live or recorded...AND listening to them, you should tell everyone that comes to your place that they and their voices are ALWAYS bieng recorded unless you turn power off to it.
Not a party I'd want to attend. Unless Ring gives me an answer I'm not aware of, I'm getting rid of this device and the Echo Dot it came with. Alexa is creepy too.
I have the same issue. Disabling the motion for multiple cameras is not easy and still was not 100% effective. What options are there to turn off the light AND ideally video as well easily and dependably?
I am frustrated this evening. Clear night at our rural home, and we like to go out and stargaze behind our home. But, Ring software does not allow you to turn off the lights short of shutting off breakers in the breaker box. It was very easy to quickly recognize the very poor design of the Ring software. My son-in-law tells me "I told you so" after he went with Arlo cameras. I am over $1,500.00 into this junk, and would rather not have to try to dump it off on someone else to recoup some of our money. Ring took a good concept and has failed to deliver. Regarding Ring's business model, can anyone say Blackberry?