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Turn off Status Light on new Indoor Cam

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New Neighbor

Re: Turn off Status Light on new Indoor Cam

I’m in the same situation..... I have so many Ring products. To have this annoying blue light and no option to turn it off..... I’m NOT a fan!! They need to get this resolved. To have to place a piece of tape on it, not an issue but if you need to ensure your cam is working or later want to see the blue light for testing purposes, then?? This is a simple fix for Ring. They need to get on it.
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

Put a small piece of electric or duct tape over the blue light. It still tracks motion and records and the blue light is no longer visible.
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

Agreed, I just bought a fire TV strictly for the purpose that it would show me the front door camera on my TV whenever motion is detected. But every time it shows me the front door, the wonderful blue light comes on letting everyone know I'm a creep who's watching them.

I want to know what's going on outside my door, but I dont need everyone else to know I'm watching. Very annoying.

Ring, please fix this as this is a very big issue.
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

I agree the blue light is a dead giveaway of where the camera is at. Samsung cameras give the option to turn it off!
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

I totally agree, this LED is stupid, because it’s also on, if you just want to do a live view without recording into the could (live view without recording into clouds is also impossible?!). It’s not the first product with LED (like Wifi Access points etc) which needs an upgrade because customers ask to deactivate the LED because it’s another stupid light and quite bright. Please listen to your customer needs, keep innovating your products and stop selling same products without listening to your customer experience/needs.
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

While I agree that the light can be annoying, would you say that you have the right to know via that blue light if a hacker has activated the camera to watch you in your home?

 

There are pros and cons to having a visual indicator.

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New Neighbor

Re: Turn off Status Light on new Indoor Cam

If there’s any hacker ... I bet he‘ll be able to turn off the light and won’t indicate that he/she is recording ;-)

Don’t think if there’s no light there’s no recording. That’s security from 90th. The light is just for people who might worry less if there’s no light.

If you don’t want to enable hackers access to your camera ... power off!
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

I also agree we should have the right to choose if the light is on or off.
I think situational adaptation is an advantage in marketing a product. For those who want a bright blue light, by default its on.
For those using it as a baby monitor, turn the light off, then it won't wake the baby everytime they move. The product clearly can be programmed to not turn the light on, as its off until the device decides to turn it on. (not a power indicator light)
I think political sensitivity has forced AMAZON owner of RING, to decide for us that they would rather wake the baby than give us options for the products we own to adapt them to our situational needs.

Thanks AMAZON, ALEXA, and RING for listening to us. (4 months and counting from first post.)
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

Let the user have the option of turning the light off, it a software thing and shouldn’t be hard to update this.
Please listen to your customers.
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New Neighbor

Re: Turn off Status Light on new Indoor Cam

IFTTT means

- IF ring ignores all customer requests and

- THIS stupid blue LED is not able to be turned off

- THAT stays that way and it doesn't overwhelm me to  decide either the stupid blue LED is on or off

- THEN I will return all brand new Indoor Cam back to amazon and wait

Looking forward to the next version where I can decide (like on a half prived D-Link . . .  )