Thank you for trying those steps, @ChrisDXB! With your RSSI being sufficient and mobile device/ app being optimized, this should definitely be working. Great call on the reboot, but let’s take it a step further and fully reset the Cam. Please perform a reset by holding the setup button down for 20 seconds.
If your Camera is still not operating as intended, the best next step will be to reach out to our support team for more in-depth troubleshooting.