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Stickup cam goes offline

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New Neighbor

Stickup cam goes offline

My stickup cam will go offline every 2 days. It’s not a network issue. The doorbell camera further away is rock solid. Unplugging the solar panel and pulling the battery resets it and it reconnects immediately without doing anything to the network.
1 REPLY 1
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New Neighbor

Re: Stickup cam goes offline

Hi, I have had the exact same issue. Bought a pair a few weeks ago and my cameras go offline every 2-3 days and require battery removal and replacement to kick it back into life. My garage camera lasted 4 days this time and then went.

I have even given both of them a static IP address to try and rule out any kind of network issue. I work in the field and have no issues with my home network with any other device including my ring doorbell.

I contacted support and have a replacement stickup on the way but I think it’s more likely a poorly made product that will have these issues constantly.

I will be returning both I expect in the coming weeks