My stick up cam start going offline I followed all the steps to put it back online nothing happened my ring door bell is still online with no problem. Can somebody please help me
I don't know whether your Stick-Up cam is Plugged-In or Battery powered, using Solar a panel. Or what is the RSSI value on your camera's "Device Health." So, I've included some potentially helpful links that can be found online at Ring Support: https://support.ring.com/hc/en-us
If all of these possible remedies still do not help you, then I recommend you again telephone Ring Support for help:
Unfortunately, due to the Covid-19, their available hours have been changed also:
I hope maybe some of this information is helpful.