cancel
Showing results for 
Search instead for 
Did you mean: 

Stick up cam lets out loud beep

Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

They told me it was because an update was needed. My ring app said everything was updated. I haven’t heard any of my cameras go off in a couple of days so I’m hopeful it’s fixed.
Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

Thank you for your update! I just called the support team and it sounded like they were not familiar with the issue, so they escalated to their advanced team to quickly take a look. I know Ring uses customers' network so I don't want to risk having the camera on if it's in any way compromised. 

Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

Hi,

It is alarming (no pun intended) to see many people in the community having the same problem. I called Ring support team but they did not sound like they were tracking this issue. The representative said she will escalate this to the advanced tech team to priortize. I will keep you updated when I hear back. Keep me updated on yours!

Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

Seem like there is an issue with the stickup cameras beeping. I started noticing in the past few weeks, but was working inside the garage and the camera us outside. Today was working in the camera range for approx 30 minutes and it beeped 4-5 times. Has tech support figured this out. My options are tech support has a fix, or I pull them all out and ship everything back to Ring. I don’t need the devices beeping in the middle of the night as I have 2 currently unoccupied bedrooms within 10 feet and they will be soon occupied.
Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

Hi there,

 

I'm also experiencing the same issue as what the rest of the users are reporting. A loud beep that lasts for 1-3 seconds intermittently. 

 

When I shut off the motion record this doesnt seem to be an issue, however this makes having the camera redundant in the first place.

 

I'd welcome to be contacted to have this resolve. 

 

Thanks in advance Smiley Happy

Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

****SOLUTION***

I had the same isssue (started in 8/2020) and thus far only is happening on one stick up cam...annoying that Ring is blind to the issue. A reset is all it needs:

1. Take off the battery cap.

2. You'll see an orange button - hold for X-seconds (not sure, try 10) - this will remove the camera.

3. Go back to the Ring app - tap the 3 vertical lines in the upper left.

4. Tap "Set up a Device"

5. Follow the screens. You're essentially following the same steps you did when you first bought the camera.

 

...this worked for me...good luck.

 

 

Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

Thank you for the update! I will give that a try. I just wanted to be safe and keep the battery out as Ring uses our network to have the cameras running. I didn't want to risk anything if it were compromised and Ring doesn't have a clue on the issue. 

 

Thanks!

Highlighted
Community Manager

Re: Stick up cam lets out loud beep

Hi nieghbors - thank you to the neighbors who assisted with sending over examples. We appreciate your help! The team is now investigating these examples and finding the root cause as to what may be going on. 

 

Question - if you have a Ring Alarm as well can you kudo my post? 

 

I will continue to send updates from the team as they come in!

 

 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

Have the same thing occurring, 2-3 second long beep at random times, occasional quick chirp as well. Started about a week ago. Only of my two battery stick up gen 2. Non of my spotlight cams do it. And yes I do have the ring alarm system as well with the monitoring package if it helps.
Highlighted
New Neighbor

Re: Stick up cam lets out loud beep

Just started happening on one of my cameras today. I have about 10 but this is the only battery one. Full battery and great WiFi. Been working for years no problem.

You can contact me