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Stick up cam lets out loud beep

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New Neighbor

Re: Stick up cam lets out loud beep

I’m having the same issue, loud, sporadic, 2-4 second beeps. It’s quite disruptive and alarming.

I called the Ring customer service and they haven’t heard of the issue and offered to send new devices to me. Can’t say if this will work, but it’s a start?
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Community Manager

Re: Stick up cam lets out loud beep

Thanks for this information, neighbors. Appreciate your assistance on this ticket. We were able to talk to a few neighbors on this thread and get some information over to the developrs. I will be monitoring the ticket very closely and sending over updates once available. Thank you! 

 

 

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New Neighbor

Re: Stick up cam lets out loud beep

We are having issues with ours doing this also, sometimes during the middle of the night. Please get this fixed as it’s very frustrating and loud.
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New Neighbor

Re: Stick up cam lets out loud beep

Happening to ours as well for a few days now. Please reach out.  and provide updates Smiley Happy

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New Neighbor

Re: Stick up cam lets out loud beep

same thing here. Ease post updates and fixes.
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New Neighbor

Re: Stick up cam lets out loud beep

yep same issue here

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New Neighbor

Re: Stick up cam lets out loud beep

Yes please reach out
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New Neighbor

Re: Stick up cam lets out loud beep

Hi,

I’m having the same issues. How do we go about getting this fixed?? It just started about 2 weeks ago and now the audio doesn’t record for longer than 2 seconds.
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New Neighbor

Re: Stick up cam lets out loud beep

I spoke with Ring. They said it was to let you know that the firmware was (or needed) to be updated.

They said mine auto updated. The next day it was still beeping.

I took the battery out and put it back in and am waiting to see if that fixed the issue.

I noticed beeping with 2 of 3 of my cameras. It seems that only on of the 2 is still beeping.

I did not have the 2 second recording issue that you report.
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New Neighbor

Re: Stick up cam lets out loud beep

My stick up cam started doing this a few weeks ago. Please reach out!