Stick up cam lets out loud beep

Same problem here. Stickup cam started to emit 1 to 2-second long beeps. Very annoying. Please reach out and we’ll try to provide as much info as we can to help debug this problem.

The cameras and alarm system has been working flawlessly for well over a year. Strong wifi signal on a mesh network. No changes to local network or settings. Has there been a camera firmware update that might be the cause?

Thanks!

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This issue has clearly started only recently for most stick up cam owners; so the first assumption is that it is because of a new software update.

For now, I turned off motion recording (in other words, killed the camera) which seems to have stopped the issue.

Please accept that this version is faulty, revert it and fix the issue. It has been weeks now without any proper response outside of an online community manager. This response/support is just unacceptable.

Yes, please reach out.

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so after posting on here the beeping has seemed to have stopped. it would be nice if we knew if an update was recently sent out that fixed this? Did the beeping stop for anyone else in the last two days?

Mine also started letting out the 2-3 beeps exactly as all the others in this thread have mentioned. It started about 2 week ago. I have 3 gen2 stick up cam battery cameras and it’s only affecting 1 of the 3. I’m willing to help on a solution if dev team wishes to reach out.

I hope everyone had a nice long holiday weekend! As I (hope) most of you were able to get outside and enjoy yourself, please note that the team is still waiting on responses to their initial outreach. Unfortunately, the team can’t begin their investigation without information which is best captured through email. Please respond to the team member who reached out to you.

For the new neighbors who have recently requested to be reached out, I have added you to the list. Thank you.

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Mine is doing it as well. Stick up battery camera with solar panel. Loud beep on motion capture then audio stops recording. Almost as if the beep overwhelms the mic and shuts it down. Started when the upgrade to the cameras came out to increase recording time.

Yes please reach out

Mine is doing this as well, please reach out.

So mine has been recharged and nothing else has changed but it has stopped beeping since yesterday.

Anything changed Jennifer?

yes, please reach out.

I am getting the same issue on my stick up cam and it started about ten days ago. I’ve changed the battery, I have strong signal, no new appliances and nothing changed around the house.

Yes reach out three of my cameras and my keypad started beeping

Yes pleas reach out

Yes, please reach out.

Yes please reach out.

We are experiencing the same issue with our ring camera - is there a solution or a fix?

Please reach out. My stickup cam just started doing this 2 days ago. Same as everyone else.

Same here, started same dates as above. Please reach out.

I’m having the same issue, loud, sporadic, 2-4 second beeps. It’s quite disruptive and alarming.

I called the Ring customer service and they haven’t heard of the issue and offered to send new devices to me. Can’t say if this will work, but it’s a start?

Thanks for this information, neighbors. Appreciate your assistance on this ticket. We were able to talk to a few neighbors on this thread and get some information over to the developrs. I will be monitoring the ticket very closely and sending over updates once available. Thank you!