Stick up cam lets out loud beep

@Jennifer_Ring thank you for assistance, hopefully a fix will be released soon. Nice love bus! Mine is a 69 and still working on interior and minor exterior details. That’s awesome that you were able to cruise the coast, I have yet to take mine around Oahu island.

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I’m having the same issue today. A long beep/tone (not a short beep like a smoke detector with a low battery). It’s definitely coming from one of my ring stick up cameras at random intervals. It happened at 2:32pm, 2:34, 2:41, 2:48, 2:57, and 3:10 for example, so there is not a set interval in between. It also isn’t happening just when there is motion. My WiFi signal is good and I checked the tips on the RSSI page…no issues there. No other electronics or appliances close by.

Hi neighbors! Thank you for your patience and letting me know of examples. I went ahead and looped in the appropriate teams here but additional troubleshooting and information would be extremely beneficial to pinpoint what is going on. I’d like to have my team members, who work close with the development team, reach out via email to assist with this. If you’re on this thread and are okay with talking to a team member, please respond to this thread with " **yes, please reach out". ** I can then have the team reach out to you through the email associated with your Community account. Looking forward to working together and figuring out what is going on. Thank you!

“Yes Please Reach Out” to add, I have multiple cameras that emit a loud beep lasting a few seconds as I approach the camera…it is random and does not happen every time. I was able to capture the beginning of the sound on my garage camera which I posted earlier.

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Hi Jennifer, nothing has changed with my non-PoE stick up cam that this beeping is happening to. It hasn’t been moved, battery hasn’t been changed, Internet/network has remained the same.

My first assumption is that it has something to do with a new software update and/or a bug that is randomly occurring now with the current software release that is pushed out to stick up cams. I cannot find any Ring firmware history/changelog pages - if there are none available to the public, then that is disappointing.

It has been a while, but I believe the only beeping one of these cameras should make would be when it has been set up initially using the Ring app. Otherwise from my experience, they are silent - outside of sirens, and supposedly the hardware transition to night vision. I would start there, with functionality that is intended to produce these types of sounds.

@anring are we able to reach out to you for more information and to troubleshoot to pinpoint what may be going on? Thanks

same issue for about 10 days." yes, please reach out"

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Same here, been beeping for a couple of days. Seems to beep when there is a larger amount of activity in front of the camera.

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Yes, please reach out. Mine started a few days ago too!!

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Same issue here. Ring lets out a loud approximately 5 second beep at random, it seems. Started around 8/24. Yes, please reach out!

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Yes, please reach out

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Thank you neighbors! I appreciate your support and willingness to help. A team member will be in touch with you soon. I’ll be sure to monitor the situation as well. Thank you!

My camera started beeping today. I’ve just noticed it on the stick up - battery powered version. It makes a long 2 second tone. It’s done it at least twice today. In both cases, there was motion recorded. However, in both cases, the recording gap does not capture the tone. It captures before, and then after with my big face looking at it.

The third noise it made was more undescribable. It was electronic sounding, about 1 second, but kind of like the sound you’d think a satellite might make in some movie with higher pitched crackling and pops - like an old school modem almost.

Camera is connected to WiFi. WiFi hasn’t changed in at least 2 weeks. Nothing network-wise has changed internally.

Our stick up cam just started beeping too. Yes, please reach out. Thank you

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I’ve just started noticing this effect too, on 1 of my 2 ring cams. Both are 100% charged, strong wi-fi, latest software etc. Feel free to reach out for any additional diagnostics…

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Has this been resolved? I am experiencing the same issue.

My stick up cam is doing this. It’s obvious a defect that MANY are experiencing. This has been going on for weeks now. It appears that it started in August.

Mines been doing it for days now and it’s giving my dogs anxiety. Goes off almost every 30 minutes. They should fix it replace everyone’s defective cameras! My trail light only lasted a month before it stopped working.

Hi neighbors! Thank you for your assistance on this! Our team has reached out to a few neighbors so please ensure that you respond to them in a timely manner so we can take a further look into this and figure out what may be going on. Be sure to check your SPAM folder in case the email got in there. As always, please let me know of any questions you may have! Thanks :slight_smile:

This has been driving me crazy. We moved into a new house and I have been trying to google all why any one of my appliances has been beeping.

Turns out it’s the stick-up cam.

It’s crazy to think you just let your camera make noises like this and not have diagnostics to pick it up.

Then you ask customers to record it? You made the camera. Come on. Do better. Fix this.