I recently bought 3 ring stick up cams battery and have mount them on a ceiling. However the image is unpside down and there is no option to rotate it in the settings. Any Suggestion?
the indoor only stickup cam can be mounted upside down and told in app to flip video.
the indoor/outdoor gen 3 (bat or wired or solar) cannot be mounted upside down and told to flip video... they do sell a mount kit that can mount to the ceiling/soffits and hold the camera right side up for you. (How I'm doing it.)
in terms of telling by what they look like:
1st gen looks more boxy.
2nd gen is round, but on the back towards the top for power plug, there is a recess and two screws to each side of the barrell plug to hold it in.
3rd gen is also round, but the back power plug does not have screws on either side to hold it in.
Probably an easier way to tell, but I only have 3rd gen now.
same problem here... having to buy new accessories because they don't roll out an existing software update to simply flip the video? that's very poor service if not design. Is that really true we can't simply mount sticky cams upside down on a ceiling?
same here... I bought them and simply assumed it would be an option, as all you need is to flip the video. Which is available for some Ring cameras, but apparently not for the stickup.... I bought 4 and like anybody would expect would want to mount them on the ceiling, and either you get by having flipped video, or you need to mount on adjacent wall.
Support - anyway to make this basic functionality, already available for other cams, available for this one?
Hey neighbors! We recommend using our suggested mounting methods for optimal and intended functionality. If you are needing to be creative during mounting in a unique area, ensure to keep in mind the lens field of view and utilize the settings in the app. You can learn more about this in our Youtube video here.