cancel
Showing results for 
Search instead for 
Did you mean: 

Stick up cam battery

Highlighted
New Neighbor

Stick up cam battery

Can anyone tell me can you mount the stick up battery upside down, also how can I tell if my cam is 1st,2nd or a 3rd generation one please.
Marc
7 REPLIES 7
Highlighted
New Neighbor

Upsidedown image on ring stick up cam battery 3rd gen

I recently bought 3 ring stick up cams battery and have mount them on a ceiling. However the image is unpside down and there is no option to rotate it in the settings. Any Suggestion?

Highlighted
New Neighbor

Re: Stick up cam battery

the indoor only stickup cam can be mounted upside down and told in app to flip video.

 

the indoor/outdoor gen 3 (bat or wired or solar) cannot be mounted upside down and told to flip video... they do sell a mount kit that can mount to the ceiling/soffits and hold the camera right side up for you. (How I'm doing it.)

 

in terms of telling by what they look like:

1st gen looks more boxy.

2nd gen is round, but on the back towards the top for power plug, there is a recess and two screws to each side of the barrell plug to hold it in.

3rd gen is also round, but the back power plug does not have screws on either side to hold it in.

 

 

Probably an easier way to tell, but I only have 3rd gen now.

Highlighted
New Neighbor

Re: Stick up cam battery

Thanks for the answers, I will need to purchase the ceiling mount as it looks like I have the 3rd gen models.

Marc
Highlighted
New Neighbor

Re: Stick up cam battery

same problem here... having to buy new accessories because they don't roll out an existing software update to simply flip the video? that's very poor service if not design. Is that really true we can't simply mount sticky cams upside down on a ceiling?

Highlighted
New Neighbor

Re: Upsidedown image on ring stick up cam battery 3rd gen

same here... I bought them and simply assumed it would be an option, as all you need is to flip the video. Which is available for some Ring cameras, but apparently not for the stickup.... I bought 4 and like anybody would expect would want to mount them on the ceiling, and either you get by having flipped video, or you need to mount on adjacent wall.

 

Support - anyway to make this basic functionality, already available for other cams, available for this one?

Highlighted
New Neighbor

Re: Stick up cam battery

As of today I still do not see a flip video option.

But the camera mount has given more motion range than the standard base. So depending on your unique case, it might still be worth it even if you could flip it.
Highlighted
Community Manager

Re: Stick up cam battery

Hey neighbors! We recommend using our suggested mounting methods for optimal and intended functionality. If you are needing to be creative during mounting in a unique area, ensure to keep in mind the lens field of view and utilize the settings in the app. You can learn more about this in our Youtube video here



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.